Logo ZOHO CRM

Standardize your processes and boost
your business growth through CRM and ERP software.

Consulting, implementation and software development.
Zoho Partner in Nort Carolina, United States.

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Zoho One the #1 end-to-end software worldwide that will allow you to manage in a single system all the operations of sales, purchasing, IT services, human resources, projects, finances and much more.

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Syca

Growing your business and controlling the different processes in a simple and orderly way should not be so complicated.

  • Do you use different spreadsheets and other applications to manage your business, which generates repetitions?

  • Does your administrative system not adapt to your processes, making your business operation inefficient?

  • Is administrative bureaucracy limiting the growth of your business?

  • Are you unaware of the financial, commercial and operational situation of your business due to the lack of real-time reports and indicators?

You need a reliable Zoho partner that thoroughly understands your business model and helps you improve your processes.

We know how difficult it is to run and manage your business and at the same time improve processes and implement the right administrative software.

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With more than 10 years of experience implementing Zoho in Nort Carolina, United States, Canada and LATAM, SYCA can guide you in the digital transformation process that your company needs.

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We improve processes and successfully implement Zoho so you can focus on what's important to your business.

How can we help you?

Choose the service that best suits
your business need

Análisis y elección de Software

Software analysis and selection

We help ensure that the right software is chosen according to your business needs, processes and growth.

We analyze the different processes and departments of your company to identify areas for improvement and processes that require reengineering to adapt to the best business practices.

We recommend the integral software that naturally best fits your operation and business model. This will help ensure the success of your company's implementation.

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Consultoría e implementación

Consulting and Implementation of Integral Software

We implement the software that best suits your business model. We have a multidisciplinary team that will plan and direct the efforts before, during and after the implementation.

We perform an analysis of your company's current business model processes to identify areas for improvement, propose best practices and functionalities to implement. Finally we adapt, configure and implement the system to the previously identified needs.

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Reingeniería de procesos

Reengineering and digitalization of Processes

We thoroughly analyze the different processes and departments of your company to identify operational improvements to simplify and standardize operations in an integral way in order to increase profitability and operational efficiency.

We document the roles and responsibilities of each position, to propose good business practices and align them with the SOFTWARE you currently use or wish to acquire.

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Desarrollo de software

Software Development

We develop modules, functionalities and integrations tailored to each project and industry.

We solve specific needs of complex processes and operations through the development of complementary applications to Zoho.

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How do we ensure the success of your project?

How do we ensure the success of your project? A multidisciplinary team of Zoho consultants will attend your project closely using agile project management methodologies aligned to ISO 9001 quality standards.

Análisis y elección de Softwar

Quality

All our administrative and operational processes are aligned with the ISO 9001 quality standard, which assures the quality of our services.

Análisis y elección de Softwar

Project management

We manage our projects based on PMI (Project Manager Institute) standards, which guarantees the correct management of software implementation projects.

Análisis y elección de Softwar

SCRUM Methodology

On a weekly basis we deliver functionalities following the principles of agile methodologies such as SCRUM through Sprints in order to validate and adjust the areas of improvement.

Zoho Applications in Nort Carolina, United States

Sales and marketing

CRM

Zoho CRM

Deliver a unique experience to every customer at every stage of their sales cycle with the right tools that Zoho CRM Plus brings to your sales team.

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Campaings

Zoho Campaings

Create, send and track email campaigns that allow you to build a strong customer base.

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Sales iq

Zoho Sales IQ

Monitor and attract visitors to your sites. Live and online chat, visitor tracking and analytics integrated into a single platform.

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Customer service and projects

Desk

Zoho Desk

Improve the productivity of your sales consultants, provide answers to your customers before they ask and increase customer satisfaction.

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Assist

Zoho Assist

Help your customers remotely and quickly through on-demand, web-based remote support sessions.

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Projects

Zoho Projects

Manage your teams' projects, plan their activities, manage resources and create team collaboration.

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Finance

finanzas

Zoho Books

Manage your business finances, prepare your tax returns, automate business workflows through accounting software.

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inventory

Zoho Inventory

Increase your sales and track your products, fulfill your orders and control your inventory with powerful stock management software.

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invoice

Zoho Invoice

Create perfect invoices, automatically send payment reminders and receive online payments faster.

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Connect

Zoho People

Control employee attendance, track their schedules and manage your human capital through HR software.

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Recruit

Zoho Connect

Make it easy to get work done as a team. Zoho Connect brings people and the resources they need together in one place, from keeping communication organized to managing the resources your team needs.

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people

Zoho Recruit

Make it easy to get work done as a team. Zoho Connect brings people and the resources they need together in one place, from keeping communication organized to managing the resources your team needs.

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Collaboration and remote work

workdrive

Zoho Work Drive

Manage your company's files from the cloud, so your teams can work together. Provide them with a secure and shared workspace.

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cliq

Zoho Cliq

Simplify your team's communication with organized conversations and information that is easy to find and connect with various Zoho Cliq tools.

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Meeting

Zoho Meeting

Create secure online meetings to discuss, present and collaborate from different locations. Your team will always be in communication.

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 ZOHO

Zoho ONE

Manage your entire enterprise with more than 40 integrated applications. With Zoho One, you can manage, connect and automate business processes across your entire organization. Experience the operating system for business.

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Frequently Asked Questions

1.- What is zoho?

Zoho is a comprehensive platform developed by the Indian company Zoho Corporation, for all types and sizes of businesses.

2.- What is Zoho CRM and Zoho One for?

Manage and control from the commercial department, marketing, projects, HR, finance, accounting, customer service and much more. It also optimizes communication with your team and customers.

3.- Advantages of hiring an authorized zoho partner?

One of the main advantages is that an expert team will be available for your company and will implement a customized software. At SYCA Consultants we help growing companies to automate their processes through digital transformation. We provide services that generate value for you, such as software analysis and selection, tool training, customized sessions, technical support and more.

4.- What is the price of Zoho CRM?

Prices vary depending on the scope of the company. The enterprise price per user per month is $810, and annual price is $630.

5.- What kind of technical support does SYCA offer for the implementation and use of Zoho?

Consulting and technical support policies, with 4 levels of attention and problem identification (total system failure, partial critical failure in services, partial partial medium failure in services, under resolution of doubts and queries).

6.- Do you offer training for my company's personnel in the use of Zoho?

We train the different users of the system by performing integral exercises of each process. We perform integral tests of the different processes by inviting the participants of each department involved in the process in order to simulate the real operations of the company.

7.- Do you have customized Zoho courses?

We offer you a series of online training courses and coaching. Our expert consultants will help you develop your skills on the tools to get the most out of your system, contact us for more information!

8.- What is the difference between Zoho CRM and Zoho One?

Zoho CRM is a sales software, in which you can manage your sales, marketing and support/customer service in a single tool. Zoho One offers you a comprehensive system consisting of more than 45 applications, perfect to cover the needs and processes of all departments of your company, from sales, marketing, finance, HR, and operations.

9.- Why choose Zoho CRM or Zoho One?

Zoho is a cloud-based business management company with a global presence. It has managed to optimize business processes and reduce operating costs. Thanks to its integration between all applications facilitates the commercial and productive process of the company, it also streamlines communication between employees and customers through its efficient chat and documentation tools. Zoho also offers flexible contracts and payments according to your company's needs.

10.-What are Zoho's main applications?

Zoho offers a wide range of business applications that span a variety of functional areas. Some of Zoho's core applications include:
-Zoho CRM: A powerful customer relationship management tool for managing sales, marketing and customer support.
-Zoho Books: An online accounting solution that helps companies manage their finances, billing and expenses.
-Zoho Desk: A customer service platform for managing support tickets and improving customer service.
-Zoho Projects: A project management tool that helps plan, collaborate and track tasks and projects.
-Zoho Analytics: A data analytics solution that allows you to create interactive reports and dashboards to make data-driven decisions.
-Zoho Inventory: An application for managing inventory and e-commerce operations.
-Zoho People: A human resources management tool that covers everything from personnel management to payroll.
-Zoho Social: A platform for managing and analyzing social media presence and scheduling posts.
-Zoho Meeting: An online videoconferencing and collaboration tool.
These are just a few of the key applications in the Zoho ecosystem. Zoho's suite of products fits the needs of a wide variety of businesses, from small businesses to large corporations, and covers nearly every operational area, from sales and marketing to human resources and finance.

Eliminate stress and disorganization in your processes. Order, automate and grow your business.

Many small and medium-sized companies do not have clearly defined and automated processes through CRM software, which causes reprocesses and operational inefficiencies that affect customer service and company profitability. Additionally, many companies have CRM software that is incorrectly implemented or not 100% exploited.

At SYCA we can help you implement CRM software and technology platforms that help you streamline and automate key business processes./p>

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Eliminate stress and disorganization in your processes. Order, automate and grow your business.

Many small and medium-sized companies do not have professionalized and standardized processes in their different departments, which causes reprocesses and operational inefficiencies that affect customer service and company profitability.

At SYCA we can professionalize and digitize your company's IT processes with the help of ERP and CRM software to help you organize and automate key business processes.