Increasing your sales, following up with your customers and improving your team's efficiency is a big challenge

We optimize business processes and implement CRM software

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Closing deals, improving communication with customers, and measuring the performance of the commercial area should not be so complicated.

  • Do you handle different Excel and other applications to keep track of your prospects?
  • Are you losing sales opportunities for lack of efficient follow-up?

  • Do you need to obtain reports that allow you to measure the performance of your sales team?

  • Do you need to centralize communication with your customers from various channels, whatsapp, phone, email, etc.?

It's time to do things right
and make them happen...

Take action! today!

You need an expert who understands you and helps you to improve your processes.

We know how difficult it is to follow up with your customers at the right time, close sales and have order in the commercial process.

With more than 10 years of experience implementing CRM sales and customer relationship management software in Mexico, Latin America and the USA, we can guide you through the digital transformation process your company needs.

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We improve processes and successfully implement the right CRM software for your business so you can focus on what's important.

How can we help you?

Our services

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Software analysis and selection

We help ensure the selection of the right customer service software according to the needs, processes and growth of your business.

We analyze the different processes and departments of your company to identify areas of improvement and processes that require reengineering to adapt to best business practices. We recommend the Zoho CRM software that naturally best fits your business model and operation.

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CRM Software Consulting and Implementation

We implement the project management software that best suits your business model. We have a multidisciplinary team that will plan and direct the efforts before, during and after the implementation.

We perform an analysis of your company's current business model processes to identify areas for improvement, propose best practices and functionalities to implement. Finally, we adapt Zoho CRM, configure and implement this system to the previously identified needs.

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Process Reengineering

We thoroughly analyze the different processes and departments of your company to identify operational improvements to simplify and standardize operations in order to increase profitability and operational efficiency.

We document the functions and responsibilities of each position, to propose good business practices and align them with the CRM software you currently use or want to acquire.

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Application integration and development

We develop modules, functionalities and integrations tailored to each project and industry.

We solve specific needs of complex processes and operations through the development of complementary applications to Zoho CRM.

How do we ensure the success of our project?

We have the following certifications that guarantee and support our results.

Quality

All our administrative and operational processes arealigned to the ISO9001 quality standard, which ensures the quality ofour services.

Project management

We manage our projectsbased on the PMI (ProjectManager Institute) standards, which guarantees thecorrect management ofsoftware implementation projects.

SCRUM Method

During the project, each week we deliver functionalities following principles of agile methodologies such as SCRUM through Sprints in order to validate and adjust the armprovement areas detected by the final user user.

Business partners

We know in depth different software which will allow us to recommend and implement the right CRM for the size and needs of your company.

Eliminate stress and disorganization in your sales processes.

It is very common for companies to invest most of their time in adapting to obsolete work dynamics, or manage information on different platforms, and neglect the sales process and team management.

This generates slowness in the commercial process that directly impacts profitability. At SYCA we can help you implement tools that facilitate and save time in the administration of commercial processes.

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Eliminate stress and disorganization in your sales processes.

It is very common for companies to invest most of their time in adapting to obsolete work dynamics, or manage information on different platforms, and neglect the sales process and team management.

This generates slowness in the commercial process that directly impacts profitability. At SYCA we can help you implement tools that facilitate and save time in the administration of commercial processes.